Rather than confining ourselves to a specific geographical region, we procure components from top-tier suppliers around the globe. Cases and most components are from Mainland China. Watch hands, indexes and calibre are from Japan. Leather material are from Italy, then made in Hong Kong by Monves studio.

Our operations encompass design, pre-prototyping, and product assembly in Hong Kong, enabling us to oversee every detail with precision before delivering the final product to you.

Our watches boast a water resistance rating of up to 100 meters (10 ATM). We advise against water contact while wearing a leather bracelet. Always ensure that the crown is fully screwed in and tightened securely. Avoid operating the crown while underwater. In case of use in seawater, rinse the watch with fresh water and ensure thorough drying.

To ensure secure and timely delivery, we partner with reputable shipping providers like, FedEx, DHL, UPS, SF Express and others. Each shipment is assigned a tracking number.

Yes, we offer worldwide shipping for our watches. If you cannot find your home country, please contact us via hello@monbrey.com and we will try to find a solution for you.

To ensure a smooth and transparent delivery experience, we ship using Delivered Duty Paid (DDP) service. A fixed fee will be charged at checkout.

In that way we cover most import duties and taxes on your behalf, so there will be no surprise costs before handing to your hand. Also, we handle the majority of documentation, including product declarations and import forms.

However, please note that U.S. Customs may randomly inspect shipments and request additional information from you. This may include documents such as your Social Security Number (SSN), Personal ID, or Tax ID. These requests are made at the discretion of U.S. Customs and are outside our control. If contacted, you must respond directly to Customs/FedEx with the required information to complete the clearance process.

Monbrey will not request or handle any of your personal information.

Preparing your watch and shipment will take 1-3 working days. We will ship it out during our office hours (9 am to 5 pm, Monday to Friday). The shipping usually takes 3-5 working days, depending on the destination.

If you have any special delivery requirements, please email us first.

We are not responsible for any taxes, duties, or fees that may be levied by your customs authority upon delivery. Currently, we only support DDP (Delivered Duty Unpaid) shipping for the United States.

For any delivery problem with your order, please mail to hello@monbrey.com We will make the necessary arrangements with the carrier and will do everything possible to ensure that your package arrives correctly at its destination.

Yes. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. All protective plastic wrap must be still on the watch (lens, case back, bracelet).

To start a return, you need to contact us at hello@monbrey.com first.

Please note that you will be responsible for covering the shipping costs associated with returning your product. And we only accept a trackable shipping service. Items returned to us without first requesting a return will not be accepted.

For U.S. customer, the upfront fixed fee will not be refunded since it has been paid to the local customs.

If you believe that something is wrong with your watch, we recommend to first contact us at hello@monbrey.com. We will then try to figure out if there is an issue with the watch.

If a physical inspection is needed, you can send the watch to us. If the watch does not have a defect, US$80 will be charged for the inspection fee and shipping the watch back to the customer.

Your MONBREY watch is warranted for a period of twenty-four (24) months from the date of purchase. The MONBREY warranty covers material and manufacturing defects existing at the time of delivery of the purchased MONBREY watch (defects).

During the warranty period and by presenting the deliver time of your product, you will have the right to have any defect repaired free of charge, with the only transport and insurance costs at customer expense.

This manufacturer’s warranty does not cover: normal wear and tear and ageing, any damage on any part of the watch resulting from abnormal/abusive use, lack of care, negligence, accidents (knocks, dents, crushing, broken crystal, etc.), incorrect use of the watch and non-observance of the operating instructions provided, watch handled by non-authorized persons (for example for service or repair) or which has been altered in its original condition beyond MONBREY’s control. Under no circumstances will MONBREY be liable for any indirect or consequential damages of any kind.

Any further claim against MONBREY, for example for damages additional to the above described warranty is expressly excluded.

The above manufacturer’s warranty is independent of any warranty that may be provided by the seller, for which he carries sole responsibility; does not affect the purchaser’s rights against the seller nor any other mandatory statutory rights the purchaser may have against the seller.

Yes, the warranty is fully transferable. The new owner must provide proof of the original purchase date. Acceptable documentation includes the original order ID, along with the original buyer’s full name and/or email address. This information allows us to identify and retrieve the original warranty record.

If the product is still within the original warranty period, the new owner will receive the same level of warranty coverage and service. If the original purchase was made through one of our official retailers, please contact the respective retailer directly for warranty service.